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Showing posts with label defamation. Show all posts
Showing posts with label defamation. Show all posts

Google not a publisher of newspaper article that is indexed in search engine results

Google LLC v Defteros [2022] HCA 27, decided 17 August 2022 by High Court of Australia.

 

The High Court decided that for the purposes of defamation law, Google is not a publisher of a newspaper article when providing a link to the article in search engine results and a short summary of the article.

 

"The question which arises here is whether providing search results which, in response to an enquiry, direct the attention of a person to the webpage of another and assist them in accessing it amounts to an act of participation in the communication of defamatory matter. ...

 

It is not suggested that [Google] itself communicated the defamatory matter in the Underworld article, which appeared on The Age's website. Unlike the defendants in the innocent dissemination cases, [Google] did not do so by selling, distributing or otherwise disseminating the matter complained of. ...

 

The question of whether the appellant could be said to participate comes down to the assistance provided by the hyperlink to move to another webpage. This is not a strong basis for liability and it finds no support in existing authority in Australia or recent cases elsewhere." 



Australian Social Media Law proposed

The Australian Government has just released a proposed law to deal with defamation and social media comments.

See Social Media (Anti-Trolling) Bill.

https://www.ag.gov.au/legal-system/social-media-anti-trolling-bill

The AG's office provides the following information:

"The challenges of responding to anonymous online trolling became clear after the High Court's decision in Fairfax Media Publications v Voller [2021] HCA 27, handed down in September 2021. The Voller decision shows that Australians who maintain a social media page may be exposed to defamation liability for defamatory comments posted on the page by others – even if they are not aware of those defamatory comments.

To urgently address this situation the Australian Government has developed the Social Media (Anti-Trolling) Bill 2021. To address the implications of the Voller decision, the Bill will protect Australians from defamation liability that could arise if they allow users to comment on their social media page."

 See my comments in The Australian blog:  "Law professor supports anti-trolling proposals"

Facebook post leads to claim for defamation


From the NY Times:  The case of the (potentially costly) missing apostrophe.

In a Facebook post last year, Anthony Zadravic of Australia seemed to accuse his former employer of not paying “his employees” pensions. Court documents suggest that he meant to add an apostrophe; writing “his employee’s” would have implied that it was only his own pension that was missing.

In deciding to proceed with the employer’s defamation case against Zadravic, the NSW judge in the case wrote: “To fail to pay one employee’s superannuation entitlement might be seen as unfortunate; to fail to pay some or all of them looks deliberate.”

Responsibility for User Comments Posted on Facebook

The High Court of Australia decided today that a newspaper with a Facebook page is responsible for defamatory comments posted by Facebook users on the newspaper's Facebook page.

"The appellants' attempt to portray themselves as passive and unwitting victims of Facebook's functionality has an air of unreality. Having taken action to secure the commercial benefit of the Facebook functionality, the appellants bear the legal consequences."

None of this is surprising.  There are many prior cases in different areas that reach the same result.  There was an Advertising Standards Board decision against VB that came to a similar conclusion in a different area of law, and also the ACCC v. Allergy Pathways case from about 10 years ago.

The next question is whether Facebook could be liable for defamation for user content.

Fairfax Media Publications v Voller [2021] HCA 27 

And see Social Media Best Practice Guide from the ACA and the Diageo case from ASB.

What is interesting about the High Court decision is that it focuses on cases and texts from over 100 years ago, and looks at very few cases concerning the Internet or social media.


Tweets not Journalism

The Federal Court of Australia has decided that a person who published allegedly defamatory tweets on Twitter does not receive the benefit of the journalists' privilege under the Evidence Act.

See Kumova v Davison [2021] FCA 753

This does not mean that a person who tweets can never be considered to be a journalist.  In this case, looking at the Twitter feed as a whole, the defendant was not considered to be a journalist.

See this helpful note from Clayton Utz.  Also Bennett & Co.  Story in the AFR and The Age.

 

Liability for anonymous online reviews

The Federal Court handed down a judgment yesterday regarding defamation for anonymous online reviews of a dentist.

Nettle v Cruse [2021] FCA 935

https://www.judgments.fedcourt.gov.au/judgments/Judgments/fca/single/2021/2021fca0935

"The publications in question here were excessive, scandalous and totally unjustified and unjustifiable. I have no hesitation in finding that they were malicious and calculated to cause maximum damage to Dr Nettle. The fact that Ms Cruse chose to publish such baseless and scandalous material about Dr Nettle either anonymously or in false names supports the inference that she well knew that it was false and misleading. That is perhaps confirmed by the fact that, when Dr Nettle eventually commenced this proceeding, Ms Cruse chose to disappear rather than front-up and defend her indefensible actions. Ms Cruse’s conduct towards Dr Nettle was, in all the circumstances, contumelious and disgraceful."

Telstra ordered to help identify critic of doctor

Posting anonymous reviews to defame someone is risky.

Telstra has been ordered to provide documents to a doctor so that the doctor can assist identify someone who supposedly defamed him.

See this recent Federal Court decision:  Colagrande v Telstra Corporation Limited [2020] FCA 1595

Telstra did not appear at this court hearing.

This is similar to this case against Google:  http://www.cyberspac.com/2020/03/google-sued-again-for-identity-of-users.html and also these cases:

Kukulka v Google LLC [2020] FCA 1229

Kabbabe v Google LLC [2020] FCA 126 

Titan Enterprises (Qld) Pty Ltd v Cross [2016] FCA 1241 (patent attorney ordered to hand over file)

Titan Enterprises (Qld) Pty Ltd v Cross [2016] FCA 890 (written by Justice Edelman, now on the High Court)


Defamation for Facebook posts

A wedding planner has won a 'landmark' court case against consumers who made defamatory comments about her business on social media.

Tristan Moy, 33, from Brisbane, moved to Indonesia in 2014 to run a business arranging weddings in Bali for Australian tourists. 

But she suffered 'hurt and humiliation' when two Australian women began posting salacious comments about her and her business on Facebook in 2017.

They included accusations Ms Moy was unprofessional, bullied her clients and would try ruin her client's weddings.

https://www.dailymail.co.uk/news/article-8948725/Two-trolls-ordered-pay-150k-defamatory-comments-Facebook.html

See also this old Fordham article

Newspaper head to High Court regarding liability for users' Facebook comments

The newspapers are appealing the decision of the NSW Court of Appeal that decided that media companies can be held responsible for defamatory comments under stories they post on Facebook.

Guardian Article, and discussion of appeal here.   The newspapers are appealing to the High Court.

The Court of Appeal decision is not surprising.  Compare prior cases:

http://www.cyberspac.com/2012/07/smirnoff-responsible-for-comments-of.html

https://www.accc.gov.au/media-release/firm-fined-for-testimonials-by-facebook-fans-and-tweeters

Defamation By Liking

STOLTENBERG V BOLTON; LODER V BOLTON [2020] NSWCA 45 (20 MARCH 2020) (MACFARLAN JA AT [1], GLEESON JA AT [2], BRERETON JA AT [250])

The New South Wales Court of Appeal dismissed an appeal in respect of a first instance decision of the Supreme Court that found a series of posts and comments about the former Mayor of the Narrabri Shire Council made on a Facebook page were defamatory. 

The trial judge found that a comment endorsing a defamatory post was sufficient to attract liability as a secondary publisher of the defamatory post. 

On Appeal, the court agreed that the principles of secondary publication are well established, and refused leave to appeal.

Google liable for defamation based on search results

A recent Australian case concerning defamation and Google:
Defteros v Google LLC [2020] VSC 219 (30 April 2020)
http://www.austlii.edu.au/cgi-bin/viewdoc/au/cases/vic/VSC//2020/219.html

"Google submitted that it could not be liable as a secondary publisher, because its search engine is fully automated and does not intend the communication of any particular words or images, including any third party webpage to which a user might navigate. I do not accept this submission....
As the law stands in Australia, the common law casts the publication net wide. The liability of publishers is then limited by a range of common law and statutory defences. In particular, the common law ‘defence’ of innocent dissemination operates to limit the potential liability of search engine providers. Later in this judgment, I also consider the application of the statutory defence of qualified privilege to Google search results."

Google may be liable for defamation for search engine results

Today, the High Court of Australia decided that Google must go to trial to determine whether Google is liable for defamation regarding its display of search engine results and also in respect of Google's autocomplete function.

See KWM article Google this: The High Court allows Google to be sued for defamation

See Sydney Morning Herald article

See HCA judgment Trkulja v Google LLC [2018] HCA 25

Google Found Responsible for Defamation

The South Australian Full Court decided against Google Inc. in the recent case of Google v. Duffy.  See http://www.austlii.edu.au/cgi-bin/viewdoc/au/cases/sa/SASCFC/2017/130.html

Google's search results included defamatory material.  Google was found to be a secondary publisher.

Case note here.

The Advocate Defames The Bank on Social Media


Michael Fraser, who goes under the name of The Advocate, operates a number of complaints-based websites, such as http://openadvicereview.com.au.  He had a big loss in court, in a defamation case brought by Commonwealth Bank.  See AFR story.

Redlands Council Threatens Lawsuit against Facebook Posters

See Brisbane Times

"Redland City Council has sought to shut down online criticism by sending threatening legal letters to residents over comments made on social media.

Five residents have received the legal threats in the past week over Facebook posts that suggested, among other things, that political donations from developers had swayed council decisions."

Defamation and the liability of search engine providers

The following Supreme Court of NSW decision was delivered last week by McCallum J: Bleyer v Google Inc [2014] NSWSC 897 http://www.caselaw.nsw.gov.au/action/PJUDG?jgmtid=172529.

Her Honour expressly declined to follow Beach J in Trkulja v Google, and preferred the English line of cases. This was not a final decision on the merits (consideration was in the context of a permanent stay application, given low prospects of success), however the reasoning in this case is likely to be given significant weight in any future consideration of these issues. Her Honour does leave open the question, however, of whether liability may arise once notification of a complaint is received by the search engine provider.

An extract:

[83]  The evidence before me establishes that there is no human input in the application of the Google search engine apart from the creation of the algorithm. I would respectfully disagree with the conclusion reached by Beach J in Trkulja that the performance of the function of the algorithm in that circumstance is capable of establishing liability as a publisher at common law. I would adopt the English line of authority to the effect that, at least prior to notification of a complaint (and on the strength of the evidence before me), Google Inc cannot be liable as a publisher of the results produced by its search engine.

Lawsuit over bad Yelp review

See this story regarding a lawsuit by a builder against his customer who posted a bad review on Yelp.

The article includes the following:

For a while, online reviewers have been free to say whatever they like about businesses without much in the way of fact-checking by the review websites that host their comments.
And because review sites like TripAdvisor, Yelp and Angie’s List often refuse to remove negative reviews without a court injunction, many businesses resort to responding to reviewers personally through the sites.
But others, like Deitz, have decided to cut out the middle man and lawyer up — no doubt because sites like Yelp are exerting increasing influence over consumers' buying decisions, from which plumber to hire to fix a leaky toilet to which spa to patronise to get a massage.
Thanks to their efforts, anonymity as an online reviewer may be a thing of the past.
In a major win for business owners in the US, a Virginia appeals court ruled earlier this month that Yelp must reveal the identities of seven users who wrote negative reviews of a local carpet cleaning business.
In that case, the customers weren't actually patrons of the shop, business owner claimed, which made their reviews false statements rather than opinions protected by the First Amendment. Yelp wasn't happy about the ruling, but they forked over the names anyway.

Google and Defamation and Jursidiction

Google Australia has a defamation case against it tossed out, on the basis that it is Google Inc. that is operating the search engine and Blogger.

See SMH

Google Australia does not control the Google search engine

Google Australia Pty Ltd does not like being sued in Australia.  In a recent Australian lawsuit, Google said:

  • Google Australia is a wholly owned subsidiary of Google International LLC and Google Inc is the ultimate holding company 
  • Google Australia is not authorised to, and has no ability to, control or direct the conduct of Google Inc and is not responsible for the day-to-day operations of Google Inc 
  • Google Inc owns and operates the domains google.com.au and google.com. The search engines at the domains mentioned are exclusively provided by, operated by, and controlled by Google Inc 
  • Google Australia does not have any ability to control or direct action in respect of blocking URLs from google.com.au

The Australian court found: "There is no reasonable prospect of Mr Rana proving that Google Australia owns the domains in question, or that it has the ability to control or direct the conduct of Google Inc."  Thus, the claims against Google Australia were dismissed.

The Court also stated:
"In short, whether or not a search engine could be considered a publisher of defamatory material is not settled in Australia, and accordingly, it would not be appropriate to refuse to give leave to serve the proceedings and on that basis effectively dismiss Mr Rana’s claim against Google Inc: A v Google New Zealand Ltd"

See Rana v Google Australia Pty Ltd [2013] FCA 60 

Google Liable for Defamation Based on Search Results

In a jury trial in Melbourne, Google was found to have defamed a Melbourne man by placing his photo next to underworld figures.

See SMH and WebProNews and IBT

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